Send a Case

Send Your Cases to Leixir Dental Laboratory Group for Quick, Quality Results!

Leixir Dental Laboratory Group offers high-quality dental restorations with quick turnaround times. There are three ways to send us cases: digital, analog, and through MyLabConnect. To learn more about how to send us a case, please check out the rest of the page for directions. We look forward to working with you to create beautiful, functional results for your patients.

How to Send a Digital Case

If you have not done so already, please fill out the Client Preference Form and ensure your IOS Platform has been configured.

After connecting to a Leixir Lab by your IOS Platform type, please ensure to provide the following information on your digital Rx.

Patient Information, including Name, Data of Birth, and Gender
Clinical Notes and Treatment Plan
Ensure to follow the proper digital workflow based on your IOS platform and treatment plan. (If you are unsure of the digital workflow or need to know what components Leixir needs to fabricate, please contact our Client experience team for assistance.)

Once connected and we receive your first case, you will receive login credentials for our case management portal system to track cases and interact with a Leixir team member!

If you have not done so already, please fill out the Client Preference Form and ensure your IOS Platform has been configured.

After connecting to a Leixir Lab by your IOS Platform type, please ensure to provide the following information on your digital Rx.

Scan the QR code and follow the instructions by Digital Scanner
Make sure all important notes are added to your notes section. Include any promo code you have here!
Make sure that you scan all important features including the working area, opposing arch, and the bite!
Hit submit! Your preferred Leixir lab will immediately begin booking in and working on your case

Once connected and we receive your first case, you will receive login credentials for our case management portal system to track cases and interact with a Leixir team member!

IOS Platforms

Call iTero technical support at (800)577-8767. Ask to connect to a Leixir Lab by providing the Lab name and Lab Code.

Blue Box #18461
Knight- #477
Thompson- #4942
Precision- #2150
York- #1425

Open Unit Software -> click “Store”. Go to “Labs” -> type the Lab Name -> click “Install” and the lab will be added as an app on the scanner.

Select Settings from your scanner -> Click “Connections”, and then “Labs” ->click “Add” and now search for the lab email address and submit your connection approval.

In Connect Case Center-> login, click “My Account”-> use “My Favorite Labs” tab -> click “Search Lab”-> search by name, zip – https://customer.connectcasecenter.com/

For users on DS Core (newest Sirona Platform)- https://r1.dscore.com/

Login to DScore.com -> click user profile menu in the top right corner -> click on practice information -> click on “Preferred labs” -> click on blue button “Add Preferred Lab” ->search for lab-by-lab zip code -> click add (+) button on the right hand side.

Login to “Shining 3D Cloud” and click on “Connections” -> then click “New” on the right-hand side of the page-> search for Leixir Lab by name, email address or phone number-> send a request to connect and the lab will accept.

Read Shining 3D Help Document

How to Send a Traditional Impression Case

At Leixir Dental Laboratoy Group, we understand that some dentists may prefer to send physical impressions of their cases. We are happy to accommodate this method of case submission and are dedicated to providing the same level of service and attention to detail for traditional submissions as we do for digital submissions.

To submit a case using physical impressions, please follow these instructions:

Gather all necessary patient information, including name, date of birth, and contact information.
Prepare a detailed treatment plan and clinical notes.
Take physical impressions of the patient’s teeth and send them, along with the patient information and treatment plan.
Contact us directly at (888) 991-7255.

To submit a case using physical impressions, please follow these instructions:

We’ve Included a few Rx’s and Shipping Labels in this Welcome Kit
For replacements, reach out to your preferred Leixir lab and request Rx’s and/or shipping labels which can be sent via mail or email for printing.
Create the Rx and include any notes.
Box up the case and contact the lab, so they can schedule a pick-up

Call (888) 991-7255

Case Packing & Shipping Instructions

Proper care in packing your case for shipping plays a significant role in the quality of the case and service we provide. Broken and distorted pieces can result in ill fitting prosthetics which means a new impression and an inconvenience to you and your patient.

Disinfect all case materials, place in zip lock bag, write patient name on outside of bag and seal
Wrap models individually with bubble wrap and secure with rubber band or tape
Additional packing material is recommended inside box to help protect the case
Place loose crowns, bridges and/or shade tabs in a separate small container or labeled bag/pouch
Rx form, any patient images/documents that accompany case should be placed in a separate bag